Clean and spacious rooms make for a comfortable stay, with delicious baguettes available during breakfast. The proximity to a concert venue is a significant plus. However, the shuttle service is limited and requires advance planning. I experienced a 15-minute delay for the early ride, causing some stress. While the staff was friendly and accommodating, improvements could be made in the shuttle operations.

This was just a prime choice for a weekend stopover in Des Plaines with reasonable value. The shuttle service was helpful, getting us to the airport without issue. Make sure to check the shuttle times before your flight for better planning.

Check-in was quick and convenient, and the leisure king room was spacious with a very comfortable bed. The breakfast included fresh-cracked eggs and a solid selection, which made mornings easy. However, the shuttle service was not as reliable. it only runs hourly and was late when I needed it. Additionally, parking was a challenge since it was sold out during my stay, and it could be noisy during peak hours despite the hotel's insulation efforts.

clean and friendly staff made our stay enjoyable even with ups and downs in hotel services

Room had clean linens, comfortable area.

The pool area was nice and clean, and our room was spacious enough for our family with 5 people. The amenities provided were all well-maintained, making it a pleasant stay.

Felt truly looked after, no complaint.

I stayed here as a solo traveler during a layover, looking for a quick place to recharge before my next flight. The room I was in was spacious and quite comfortable, providing a peaceful environment after a hectic day of travel. Unfortunately, the breakfast options were below par. I found the choices limited and unappealing. However, check-in was smooth, and I appreciated the attentive staff who made the experience better overall.

I truly enjoyed the spacious room that was impeccably clean and well-decorated. The staff were exceptionally attentive, ensuring I received thoughtful assistance whenever I needed it. The hotel environment was peaceful and just wonderful for relaxation.

Improved breakfast options for seniors would be appreciated.

A bit of a mixed experience. the room was clean and spacious, which made our family stay pleasant. However, the parking and shuttle service were less than ideal, with long waits. It's a convenient location close to the airport, but they really need to work on their shuttle staff.

I enjoyed my stay here with my partner. Clean, spacious rooms made for a comfortable experience. While breakfast options were limited, we appreciated the proximity to O'Hare Airport and the airport shuttle service.

The location of the hotel near O'Hare was super convenient for our late-night flight arrival. The continental breakfast was decent, offering a variety of options that kept us fueled for our travels. Our room was spacious, making it comfortable for the family. However, we faced a big issue during our arrival when the front desk was unattended for at least 30 minutes at 10 PM. After a long journey from Italy, we were exhausted and frustrated waiting to check in. Also, we encountered inconsistent shuttle service. Initially, we were misinformed and ended up taking a $69 taxi instead of using the shuttle. Finding out there was a shuttle waiting outside upon our arrival felt like a significant oversight. Overall, our stay provided some comforts, but communication and staff availability need improvement.

great access to parks and entertainment just minutes away

I enjoyed a spacious room and the hotel’s proximity to beautiful Lake Opeka, perfect for a relaxing stroll, and being a short distance from MB Financial Park at Rosemont, which is great for grabbing a bite or catching a show. as a solo traveler, it was just what I needed for my weekend getaway.

great access to parks and attractions for city strolls

The hotel is super close to MB Financial Park, perfect for a casual walk, and just a short drive to the Allstate Arena, making it easy to catch a show after exploring the city. though the breakfast options weren't as appealing as at other locations, the comfortable and quiet ambiance made my stay enjoyable.

I loved the spacious room, which was exceptionally clean and well-decorated, making it very comfortable for me. The staff were attentive, providing thoughtful assistance which was greatly appreciated during my stay. A truly peaceful environment!

Breakfast options could be more appealing for seniors.

The room was super spacious and had comfy beds. We appreciated the good parking options and the hotel's proximity to the concert venue.

Felt to be welcomed, nothing to complain about.